Apply for or renew a DOS license, verify a business, report a price-scanner error, or find your municipal sealer. The Division of Standards protects 7 million Massachusetts consumers every time money changes hands.
Modernizes the Commonwealth's unit-pricing and price-accuracy regime for retailers using scanner and automated checkout (self-checkout, scan-and-go, RFID, AI vision) systems.
Who must comply: Retail food stores and any retailer operating 3 or more automated retail checkout systems (self-checkout, scan-and-go, AI vision, RFID).
DOS regulates nine industries — pick the card closest to your situation.
Inspections, complaints resolved, licensing revenue, scanner-waiver fines, gas pump accuracy, and the full 2023 Annual Report — refreshed quarterly instead of once a year as a PDF.